Terms and conditions

1. General conditions
The following terms and conditions shall apply to all the orders placed by our customer (hereinafter referred to as “you”) to The Edit SRL, (CUI 40642352, hereinafter referred to as “The Edit”, “us” or “we” on the www.theedit.ro website), on the mobile phone version of our website, through the mobile application or by telephone (collectively, “theedit.ro”).
By using theedit.ro and/or placing your order, you undertake to observe the terms and conditions to be provided below (the “Terms”). Before placing an order, please make sure you have read and understood these Terms.
Only the natural persons who are at least 18, who are not under guardianship, do not act as legal persons and have residence or another address in Romania (except address forwarding companies) may place orders.
The inclusion of any products of services on theedit.ro at any given time shall not involve nor guarantee that these products or services shall be available at any given time. We reserve the right to cease the sale of a product at any given time.
We reserve the right to amend these Terms from time to time, without prior notice. Your order shall be governed by the Terms stated on thedit.ro when your order was placed.
The Edit wishes to offer you the best online experience. To this end, we need to make sure our services are flawless. You understand and consent (i) not to post, forward, upload or promote any communications or content that might be detrimental or which might impact our company negatively, our products or our services; (ii) not to act in a fashion which nor use any device that might restrict, hinder, inconvenience or render another user unable to benefit from the site theedit.ro which would impair the security of this website or (iii) not to use any device or attempt to use any engine, piece of software, instrument, agent, script or other device or mechanism (including but without limitation to spiders, bots, indexing robots, avatars or intelligent agents) to browse or to search this website or to copy website contents. We reserve the right to ban website access and to close immediately any account belonging to a user who breached this provision or any other provision set out in these Terms and Conditions.

2. Prices and delivery fees
The prices posted on  www.theedit.ro  are expressed in the currency of your choice. The prices are valid at the time you are accessing the webpage on which they are posted and  The Edit reserves the right to alter them at any time, without (prior) notice.
By placing you order on  www.theedit.ro  you irrevocably undertake to pay the equivalent value of the products you have ordered.

Deliveries across Romania are free of charge.
For the deliveries to other European countries, please contact us by e-mail at hello@theedit.ro

3. Order placement/conclusion of the contract
You may place your order on theedit.ro, by e-mail at hello@theedit.ro or by phone at 0721675380.
As soon as the order is placed, if you provided us with your e-mail address, you shall receive a confirmation e-mail. If, for a specific reason, we are unable to process your order, we shall let you know as soon as possible. If we already received the payment for your order, we shall try to repay the amount by using the same method that was used for payment. If, for a specific reason, other arrangements are required, we shall notify you about this and request you to contact us by e-mail at hello@theedit.ro or by phone at 0721675380, for the repayment of the amount in question.

4. Delivery
The Edit shall make every effort for the acceptance and processing of your order and shall attempt to deliver it to your domicile address or another address in Romania, as per the delivery method you opted for.
The Edit shall deliver your order within 2 business days from the date it has been placed and the courier service shall deliver it within 2 business days. While our intent is to make the delivery within the deadline provided above, please note that the delivery might take longer due to events beyond our control, but no more than 30 calendar days from the order confirmation date. If the delivery deadline exceeds 30 days, you may cancel your order at any time.
Before placing the order, you shall be informed about the estimated delivery deadline. As soon as the order is placed, if you provided us with your e-mail address, you shall receive a confirmation e-mail comprising the estimated delivery deadline.
You shall find the Transport and Delivery Policy in full, on theedit.ro .
If your order does not reach you on the scheduled date, please contact us by e-mail at hello@theedit.ro or by phone at 0721675380.

5. Returns
The return of the products or the consumer’s right to unilaterally terminate the Contract is regulated under Government Ordinance no. 34 of 12 June 2014.
According to Article 9 para. 1 of Government Ordinance no. 34 of 12 June 2014 on consumer rights under the contracts concluded with professionals, you have a right to withdraw from the contracts you executed by counterparts, within 14 calendar days after you or a third party, other than the carrier, as you may assign, has taken physical possession of the products / the last product. A customers who is dissatisfied with a product may return it and/or may select another product, up to the equivalent value of the product returned, according to the terms and conditions below. The products that have been unsealed as well as those lacking their original labels or packages may not be returned. Before returning the products, the customers should notify the trader, in writing, by an e-mail to hello@theedit.ro.
We shall attempt to make the repayment by the same method that was used for the payment (or, if the items were not paid, we shall reflect the return of the articles in your account balance), as soon as possible, but no later than 14 days from the receipt of your notice of annulment, provided we have received the items or the proof of their return.
You shall find more information about our return process in our Return Policy, too.
6. Complaints

Any dissatisfaction pertaining to the access, use, log-in on our website, order placement, issued pertaining to the order made and the like shall be communicated to us directly, by phone at 0721675380 or by e-mail at hello@theedit.ro
Your dissatisfaction shall be registered and you shall receive a reply in writing, at the e-mail address stated in the notice of dissatisfaction you sent us, within 3 business days.
The customer hereby represents it shall agree not to make his/her dissatisfaction public (on the social medial, in the press or by other means), under penalty of damages for the damage caused to the reputation of our Company by such actions.
If you have an issue with a product you purchased on The Edit and were unable to solve the complaint with The Edit, then you may lodge your complaint on the EU Online Dispute Resolution (the “ODR Platform”).

The ODR Platform enables EU-based consumers and traders to attempt to seek an alternative solution to their complaints regarding online shopping. This unique contact point was designed as an interactive website that is easy to use, available in all the official languages of the EU and free of charge. For the use of the ODR Platform consumers and traders may be able to find a dispute resolution entity and can undergo the procedure for finding solutions to consumer complaints. The ODR Platform is available here: http://ec.europa.eu/odr.

7. Payment methods
Credit card or debit card
You may enter the payment details when you are placing your order, using a valid credit card or debit card (VISA or Mastercard). The transactions are processed by the  MobilPay operator.

The cash upon delivery option is currently unavailable on The Edit.

8. Our liability
Nothing in these Terms and Conditions shall exclude or limit the liability of The Edit for any aspect for which it would be illegal to limit or exclude our liability.

The Edit shall not be liable for any indirect losses that may arise as secondary effects deriving from a main loss or damage, such as the loss of profits or the loss of opportunity, or for our inability to deliver the goods or meet any of our obligations under these Terms, if such inability is due to an event beyond our control, including but without limitation to: fire, flood, storm, civil unrest, warfare, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage occurring in connection with an order you placed on theedit.ro shall be limited to the total price of your order.
9. Colors and materials
We are making every effort to accurately display the features of our products, including their composition and colors. The color you see depends on your IT system and we cannot guarantee your PC shall accurately display these colors.


10. Guarantee
If the goods you purchased are faulty, The Edit shall observe the legal regulations regarding the guarantee. If you have a complaint about the apparent defects in the material or the manufacture of the goods we supplied, including in connection with the damage incurred during transportation, please let us know in an e-mail at hello@theedit.ro

11. Assignment
The Edit reserves the right to assign or transfer to third parties its undertaking for any claim(s) for payment arising in connection with the supply of the goods.

12. Termination of some Terms
If some of these Terms are considered forbidden or ineffective by any court of law or regulation body, the other Terms shall remain applicable.

13. Ownership
All the intellectual property rights such as trademarks, copyrights, on theedit.ro shall be the property of The Edit. Any use of the theedit.ro website or its contents, including copying or storing, in full or in part, of such contents for purposes other than your personal and non-commercial use without The Edit’s consent shall be prohibited.

14. Company information
The Edit SRL
Address: Șos. București-Târgoviște 1 Clădirea C1, Cam. 1
Unique Registration Code: J23/714/2019
Fiscal Code (CIF): 40642352
E-mail: hello@theedit.ro
Telephone: 0721675380